Ray Randolph

Owner, Effective Systems


Ray is a consultant who helps companies adopt the Lean Business Culture. He live in Willow Street, PA with his wife Irene. They’ve been married since 1979 and have 3 adult sons and 10 grandchildren—mostly girls!


Ray graduated from Franklin and Marshall College in Lancaster, PA in 1978 with a degree in Chemistry. For the first 7 years of his career, he worked in the engineering department of a respiratory therapy equipment manufacturer. His responsibilities included both new product design and production support.


This experience in the marketplace exposed him to role of technology in manufacturing, the realities of business in a competitive environment, and the constraints of operating in the highly-regulated medical field.


In 1986, Ray joined the CrossWay Church of Lancaster as their Business Administrator. For the next 19 years, he served in various leadership roles, including Administrator, Pastor, and 12 years as Senior Pastor. During this season, he learned about leadership dynamics, accounting and budgeting, information and administrative system, and the unique challenges faced by non-profit organizations.


My years of administrative and pastoral leadership in a growing church gave me a keen awareness of the needs and responsibilities of top management. At the same time, I discovered that top leadership isn’t the best use of my abilities.


In 2005, Ray founded Effective Systems to serve businesses and non-profits in these areas.


Ray finds it deeply satisfying to invest his experience, analytical mind, and resourcefulness to help leaders of an organization succeed. Throughout his career, he found himself particularly interested in these 3 areas: Operational and Administrative Efficiency, Leadership Excellence, and Personal Productivity.

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